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Open Educational Resources

What these resources are?

The EcoSmart Open Educational Resources (OERs) are a set of seven ready-to-use training modules that help hospitality businesses adopt sustainable and digital practices. Each module is practical and self-contained, built around real decisions made in everyday hospitality work – from energy and waste in daily operations to using AI, data and digital marketing well.

The modules are organised into three themes: sustainability and green innovation, digital transformation, and leadership, change and communication. Each can be used on its own or as part of a wider learning pathway.

Who are they for?

Hospitality SMEs

owners, managers and teams in hotels, restaurants, cafés, guesthouses and similar businesses who want practical, low-cost ways to work more sustainably and efficiently.

VET providers and educators

trainers looking for industry-specific, classroom-ready or blended learning materials.

Learners and staff

people developing the green and digital skills the hospitality sector needs.

How to navigate the modules?

The seven training modules are grouped into three clusters, each covering a different part of the journey towards more sustainable and digital hospitality. The clusters build on one another (from everyday green practices, to digital capability, to leading and communicating change) but each one also works on its own, so you can start wherever suits your business best.

  • Cluster 1 · Sustainability & Green Innovation lays the foundations: practical, everyday sustainability across your operations, resources and guest experience.
  • Cluster 2 · Digital Transformation in Hospitality builds your digital edge: using AI, data and smart tools to work more efficiently.
  • Cluster 3 · Leadership, Change & Communication brings it together: leading change, engaging your team, and telling your sustainability story well.

Each cluster is represented by one of the icons below. Choose the cluster you'd like to explore and its modules will open up beneath it, then click any module to view a short summary and download the full resource and case studies.

Cluster 1 Sustainability & Green Innovation

Cluster 2 Digital Transformation in Hospitality

Cluster 3 Leadership, Change & Communication

MODULE 1 Sustainability in Daily Hospitality Operations

Sustainability & Green Innovation

Practical everyday sustainability for hospitality SMEs – spotting impact in a normal shift and redesigning routines so impact drops while service stays strong.

Below is an overview of the case studies included in this module, available to download on module page.

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MODULE 2 Circular Economy & Resource Efficiency

Sustainability & Green Innovation

Getting more value from the resources you already use – reduce waste, cut costs and extend product life through repair, reuse, refill and smarter purchasing.

Below is an overview of the case studies included in this module, available to download on module page.

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MODULE 3 Sustainable Customer Experience Design

Sustainability & Green Innovation

Turning sustainability values into guest moments people can see and remember – mapping the guest journey and designing credible touchpoints without greenwashing.

Below is an overview of the case studies included in this module, available to download on module page.

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MODULE 4 Leveraging AI for Efficiency & Guest Experience

Digital Transformation in Hospitality

Practical, jargon-free AI for SMEs – freeing up time, personalising service and making smarter decisions, adopted responsibly.

Below is an overview of the case studies included in this module, available to download on module page.

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MODULE 5 Data Literacy for Smarter Decision-Making

Digital Transformation in Hospitality

Turning daily numbers into clear insights – key KPIs, spreadsheet skills and simple routines for data-informed decisions.

Below is an overview of the case studies included in this module, available to download on module page.

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MODULE 6 Leading Green & Digital Change

Leadership, Change & Communication

Leading green and digital change without stress – a clear vision, realistic priorities and the culture to make change stick.

Below is an overview of the case studies included in this module, available to download on module page.

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MODULE 7 Digital Marketing for Sustainability

Leadership, Change & Communication

Communicating sustainability with credibility – authentic stories, evidence-based trust and effective use of digital channels

Below is an overview of the case studies included in this module, available to download on module page.

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